Industry Briefing
A single destination for timely, editor-curated robotics news from around the world.
Human-like robot voices boost customer support after mistakes, five experiments show
A recent study conducted by the Chair of Value Based Marketing at the University of Augsburg highlights the significant impact of a robot's voice on customer perceptions following service failures. Published in the Journal of Business Research, the research reveals that a human-like voice can enhance feelings of support among customers when service robots make mistakes. This insight is particularly pertinent for businesses employing service robots and AI-driven systems, as it underscores the importance of not only addressing compensation but also considering the emotional response elicited by the robot's communication style. The findings suggest that companies can improve customer satisfaction and trust by carefully selecting the voice characteristics of their service robots.
Consumer & Gadgets
India’s Global Systems Integrators Build Next Wave of Enterprise Agents With NVIDIA AI, Transforming Back Office and Customer Support
India's technology sector is undergoing a significant transformation as Agentic AI emerges as a key player, enhancing service delivery on a global scale. By leveraging NVIDIA AI Enterprise software and NVIDIA Nemotron models, leading tech companies in India are driving substantial improvements in productivity and efficiency across various industries. This shift is not only positioning India as a leader in AI innovation but also responding to the growing demand for advanced technological solutions in a competitive market. The integration of these cutting-edge tools is expected to streamline operations and foster growth, underscoring the country's commitment to embracing artificial intelligence as a cornerstone of its economic development.
The Importance of Nearshore Call Centers in Supporting Robotics and Automation
Robotics and automation are transforming various sectors, including manufacturing, healthcare, and logistics. While these technologies enhance efficiency and reduce costs, they still require human intervention for troubleshooting. Nearshore call centers have emerged as essential support systems, providing real-time assistance for complex technical issues that automated systems cannot resolve. As businesses increasingly adopt automation, the need for effective customer support becomes critical. Nearshore call centers offer a cost-effective solution, delivering high-quality support that enhances customer experience. These centers facilitate smoother communication and faster response times due to their proximity and cultural familiarity, ensuring that customers receive the personalized assistance they need when unexpected issues arise. Looking ahead, companies must balance operational efficiency with customer satisfaction. The role of nearshore call centers will continue to be vital in maintaining service standards, offering multilingual support, and ensuring that customers can easily access help. No further timeline was disclosed at the time of publication.
Business Communications artificial intelligence automation business automation contact centers
Hai Robotics Expands Americas Leadership Team to Support Continued Customer Growth
Hai Robotics has strengthened its leadership team in the Americas by appointing Alan Berstein as General Manager for Latin America and Paul Pendleton as Vice President of Delivery. This strategic expansion, announced recently, is designed to improve customer support and accelerate growth in the warehouse automation sector. The appointments come in response to the rising demand for flexible automation solutions across the region, underscoring the company's commitment to investing in talent to meet evolving market needs.
Warehouse Automation Leadership Expansion Customer Support Supply Chain Management Automation Solutions
Hai Robotics Expands Americas Leadership Team to Support Continued Customer Growth
Hai Robotics has strengthened its leadership team in the Americas by appointing Alan Berstein as General Manager for Latin America and Paul Pendleton as Vice President of Delivery. This strategic expansion, announced recently, aims to enhance customer support and stimulate growth in the rapidly evolving warehouse automation sector. The appointments come in response to the rising demand for flexible automation solutions across the region, underscoring the company's commitment to investing in skilled talent to meet the needs of its clients.
Warehouse Automation Leadership Expansion Customer Support Supply Chain Management Automation Solutions
More Than Hardware: Voyis Enhances Customer Experience with New Service Programs
Voyis, a prominent provider of underwater optical systems, has officially launched two new service offerings aimed at improving the performance and reliability of its flagship Discovery Stereo Vision System. The new initiatives, named Voyis Academy and Voyis Protect, are designed to enhance the overall value of the system. This announcement comes as part of Voyis's ongoing commitment to innovation and customer support in the underwater technology sector. By introducing these services, Voyis aims to provide users with comprehensive training and protection solutions, ensuring that clients can maximize the capabilities of their systems. The launch reflects the company's dedication to meeting the evolving needs of its clientele and reinforcing its position as a leader in underwater optical technology.
voyis customer experience service programs
Smarter Automation with Industrial PCs and HMIs
In a recent episode of the Automation World podcast, host Chris McNamara engaged with Chris Barber, product marketing manager at Phoenix Contact, to explore the evolving landscape of industrial automation. The discussion, which aired on June 24, 2026, delved into the transition towards web-based Human-Machine Interfaces (HMIs), industrial PCs, edge computing, and software-defined control systems. Barber highlighted Phoenix Contact’s innovative PLCnext approach, which integrates traditional operational technology (OT) programming with IT-friendly tools, aiming to simplify integration, enhance real-time processing, and bridge the gap between IT and OT. Barber provided a practical example from the water-wastewater sector, illustrating how edge PCs can significantly improve local alarm handling and data reliability. The conversation also touched on Phoenix Contact’s strengths in hardware and customer support, as well as emerging trends such as cloud-edge convergence and the development of smarter, connected systems that facilitate easier deployment. This insightful dialogue underscores the ongoing advancements in automation technology and its implications for various industries.
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Why Richtech Robotics’ (RR) Latest Collaboration Could Change The Conversation
Richtech Robotics Inc. (NASDAQ: RR), currently valued at $3.02 per share, has announced a potential partnership with SoundHound AI (SOUN) as of May 7, 2026. This collaboration aims to integrate SoundHound’s advanced voice AI technology into Richtech’s robotic systems, enhancing human-robot interactions in hospitality and service sectors. The partnership will kick off with a demonstration of Richtech’s Scorpion robot utilizing SoundHound’s voice capabilities in an interactive beverage service setting. Earlier, on April 8, Richtech secured a distribution agreement with NewConsultancy, a Netherlands-based firm, to distribute its robotic solutions across the Netherlands and the European Union. This agreement is expected to bolster Richtech’s international presence and customer support capabilities. Founded in 2016 and headquartered in Las Vegas, Richtech Robotics specializes in developing AI-powered robots designed to automate labor-intensive tasks across various industries. Its product lineup includes robotic food runners, autonomous cleaning systems, and robotic bartenders, all aimed at improving operational efficiency and addressing labor shortages. While Richtech shows promise as an investment, analysts suggest that other AI stocks may present greater potential for growth with less risk.
Intelligent indoor/outdoor automation company MyBull Robotics opens new US headquarters
MyBull Robotics U.S. has officially opened its new headquarters in Farmington Hills, Michigan, on May 14, 2026, marking a significant step in the company's expansion into the North American market. The facility aims to enhance the supply of the company's innovative indoor and outdoor automated logistics solutions, which utilize advanced technologies such as lidar and vision cameras for efficient material handling. This strategic move is designed to support local investment and job creation, with plans to grow the current team of 12 employees, focusing on engineering and technical roles. The grand opening event attracted business leaders, partners, and customers, featuring structured sessions that included product demonstrations and a Q&A with the MyBull Robotics team. The new headquarters, located at 37735 Enterprise Ct., includes a showroom and a warehouse for proof-of-concept demonstrations, showcasing the capabilities of MyBull Robotics' autonomous machines in real-world industrial settings. Vinh Tran, Managing Director of MyBull Robotics U.S., emphasized the company's commitment to contributing to the advanced manufacturing and supply chain ecosystem in Michigan and across the U.S. With a focus on improving efficiency and performance for various industrial sectors, MyBull Robotics aims to leverage its technology and customer support to drive innovation in the automation and robotics market.
Doosan Robotics Strengthens European Presence with Expanded Frankfurt Branch
Doosan Robotics has officially opened an expanded European branch in Frankfurt, Germany, on May 19, as part of its strategy to enhance business growth in the region. The ceremony attracted around 200 attendees, including key partners, customers, robotics associations, and media representatives. Initially established in 2024, the European branch has since formed partnerships with system integrators and distributors across major markets like Germany, France, and the Netherlands. The newly expanded facility aims to bolster local service and training capabilities, introducing new functions for robotics demonstrations and application development. To improve customer support, the branch will enhance its repair services, including individual component replacements, and maintain a local inventory of service parts. This allows for immediate deployment of replacement robots to minimize operational downtime during customer issues. Training programs will be localized and expanded, offering beginner to advanced courses bi-monthly, alongside a new "Live Repair" program for hands-on experience. The opening event showcased various robotic solutions, such as palletizing, machine tending, AI vision-based pick and place, and a cocktail-making robot. A showroom will provide potential customers with direct access to these solutions, while an Application Center will facilitate collaboration with engineers for customized developments. Inwon Park, President of Doosan Robotics, emphasized that the Frankfurt branch will enhance service speed and technical support across Europe, reinforcing the company's commitment to building brand trust and competitiveness in the market.
Nortek Announces New Partnership with OGEQUIP for ADCP and DVL Services in Brazil
Nortek Brazil has formed a new partnership with OGEQUIP Produtos e Serviços Marítimos Ltda, designating the company as an authorized local service provider for Nortek's Acoustic Doppler Current Profilers (ADCPs), current meters, and Doppler Velocity Logs (DVLs) in Brazil. This collaboration aims to enhance customer support and service accessibility for Nortek's advanced marine technology products in the region. The partnership is expected to streamline operations and improve response times for clients, ensuring they receive timely assistance and expertise.
nortek partnership ogequip adcp dvl
Teledyne Marine Vehicles Unit Expands Customer Service and Support
Teledyne Marine has unveiled significant enhancements to its customer service and support operations, reflecting a commitment to improving client satisfaction. The company has made substantial investments in new facilities, expanded personnel, and additional global service locations. This initiative aims to streamline support processes and ensure that customers receive timely and effective assistance. The advancements are part of Teledyne Marine's strategy to strengthen its service capabilities and respond more efficiently to the needs of its clients worldwide.
teledyne marine vehicles expansion
Microsoft invests $2.5 billion to establish AI transformation organization focused on customer data and multi-model support.
Microsoft has announced the establishment of a new organization, investing $2.5 billion and employing 6,000 experts, aimed at assisting companies struggling with the challenges of artificial intelligence transformation. This initiative comes as many businesses face difficulties in moving beyond proof-of-concept stages. The new organization will specifically address critical concerns regarding data security management and the flexibility in model selection, providing tailored solutions to enhance AI implementation in various industries.
Microsoft establishes "Microsoft Frontier Company" to support AI implementation for clients with a team of 6,000.
Microsoft has announced the establishment of a new organization called "Microsoft Frontier Company," aimed at assisting client companies with the implementation of artificial intelligence (AI) by deploying AI engineers on-site. The initiative involves an investment of $2.5 billion and is expected to support a workforce of approximately 6,000 employees. This move comes as competition intensifies among tech giants, with OpenAI and Amazon's AWS also launching specialized organizations to facilitate AI integration for their customers.
Salesforce Acquires AI Customer Service Platform Fin for $3.6B to Bolster Agentforce
Salesforce has announced its decision to acquire the AI customer service platform Fin, previously known as Intercom, for $3.6 billion. The acquisition is anticipated to be finalized in early 2027. Fin specializes in providing an AI agent capable of addressing customer inquiries through various channels, including live chat, WhatsApp, SMS, phone, and Slack. By integrating Fin's technology and team into its operations, Salesforce aims to enhance its customer service offerings and streamline communication for businesses. This strategic move underscores Salesforce's commitment to leveraging advanced AI solutions to improve customer engagement and support.
AI Funding & Investment acquisition AI business capital markets Fin
Locus Robotics expands European headquarters with new automation demo and customer hub
Locus Robotics, a leader in warehouse automation technologies, is advancing its European expansion by relocating its headquarters to Logistics Campus Aalsmeer. This strategic move, announced recently, aims to accommodate the company's growing operations in Europe by providing a larger space for its teams. The new facility will enhance capabilities for warehouse operations, customer demonstrations, solution training, and partner engagement, as well as support the regional lifecycle of its robotic systems. This relocation underscores Locus Robotics' commitment to strengthening its presence in the European market and meeting the increasing demand for automation solutions in logistics.
News Warehouse robots amrs automation news autonomous mobile robots distribution centers
Fraunhofer IIS and Nuremberg Airport test robot assistants for traveler support.
The Fraunhofer Institute for Integrated Circuits IIS has collaborated with Nuremberg's Albrecht Dürer Airport to test a mobile, AI-based robot designed to assist travelers. This initiative aims to enhance passenger support by providing information and guidance at the airport. The testing phase took place recently, showcasing the potential of robotic technology in improving customer service in transportation hubs. The project reflects a growing trend in utilizing artificial intelligence to streamline operations and enhance the travel experience.
Allgemein Humanoide Robotik Lösungen
Exail Opens Riyadh Office to Support Growing Activity in Saudi Arabia
Exail has officially opened a new office in Riyadh, Saudi Arabia, signifying a significant step in its expansion efforts throughout the Middle East. This strategic move aims to enhance the company's engagement with local customers and partners, demonstrating Exail's dedication to fostering closer relationships and supporting its operational growth within the region. The establishment of the Riyadh office is part of Exail's broader initiative to strengthen its presence and service capabilities in Saudi Arabia.
exail
Syensqo Expands Havre de Grace Facility to Boost Aerospace Material Production by 30%
Syensqo, a global aerospace company, is expanding its Havre de Grace facility to enhance its manufacturing capabilities by over 30%. This multi-million-dollar investment aims to strengthen the company's U.S. manufacturing footprint and support the growing demand for advanced material solutions in aerospace, defense, and automotive sectors. The expansion focuses on producing high-performance structural adhesives and surfacing products, crucial for commercial aerospace and space exploration applications. The significance of this expansion lies in Syensqo's commitment to supplying high-performance materials that contribute to safer and more sustainable products across various industries. By reinforcing its global manufacturing network, the company aims to improve supply reliability and efficiency, addressing the increasing customer demand for adhesive and bonding materials. This move is part of Syensqo's broader strategy to lead in advanced materials and sustainable specialty chemicals, particularly in the aerospace sector, which is its largest market. Looking ahead, Syensqo's expansion at the Havre de Grace site marks a pivotal milestone in its growth trajectory. The company is expected to accelerate its efforts in supporting customers as they scale production, particularly in high-performance materials. No further timeline was disclosed at the time of publication, but the investment aligns with Syensqo's ongoing initiatives in electric vehicle batteries and clean energy technologies.
Science
ABB Robotics completes its AI-powered Visual SLAM AMR portfolio with new autonomous forklift
ABB Robotics completes its AI-powered Visual SLAM AMR portfolio with new autonomous forklift Visit http://go.abb/robotics for further information -The new Flexley Stack F712 extends ABB Robotics’ AI-powered Visual SLAM technology to autonomous forklifts, enabling pallet transport and high-density storage. -Customers can now deploy mixed fleets of Visual SLAM-powered tugs, movers and forklifts on a common navigation, fleet management and software platform. -Powered by ABB Robotics' AMR Studio, the portfolio enables up to 20% faster commissioning while ensuring seamless interoperability and safe, reliable operation. 07/07/26, 07:10 AM | Industrial Robotics, Mobile Robots | ABB Inc. ABB Robotics is expanding its Autonomous Mobile Robotics (AMR) portfolio with the launch of the Flexley® Stack F712, creating a complete interoperable ecosystem across all major Visual SLAM AMR types. Combining autonomous forklifts, tugs and movers on one platform, ABB Robotics enables customers to automate a broader range of material-handling and intralogistics processes. Offering market-leading accuracy, the F712 is designed for demanding material handling, end-of-line storage and warehouse operations across industries including automotive manufacturing, helping increase efficiency, flexibility and scalability. More Headlines A3's Automate 2026 Breaks Records as Demand for Robotics, AI and Automation Grows NVIDIA and Hugging Face Bring New Models and Frameworks to LeRobot for the Open Robotics Community Palladyne AI Executes $4.2 Million U.S. Air Force Contract to Advance Swarming Capabilities for Integrated Cross-Domain Operations UMA Unveils Its Vision for the Next Generation of Humanoid Robots Robbyant Unveils LingBot-Depth 2.0 and LingBot-Vision to Redefine Robotic Spatial Perception Articles Unleash AI Innovation: The Power of NVIDIA RTX PRO 6000 Blackwell Workstation Edition Fueled by PNY-Supplied GPUs Automate 2026 Q&A with DESTACO Automate 2026 Q&A with Roboteon Advances in Robots to See & Interpret within Warehouse Environments Building Resilient Fulfillment Networks with Robotics and Real-Time Logistics Data "Across intralogistics operations, businesses are being asked to process greater volumes in less time, while working with increasingly limited resources," said Marc Segura, President, ABB Robotics. "They are under pressure to move goods faster and with greater flexibility, while labour availability is becoming a critical constraint. As part of our journey to more autonomous and versatile robotics (AVRTM), we have combined advanced vision, mobility and intelligence in the Flexley Stack F712 forklift AMR, completing our scalable, AI-powered AMR portfolio." F712 is versatile, capable of handling multiple load types and sizes - including open and closed pallets, containers or racks- up to 2,000 kg and reaching heights of 8.5 meters. The Flexley Stack AMR F712 joins the Flexley Tug and Flexley Mover in ABB Robotics' growing Visual SLAM AMR portfolio. Applications include intralogistics tasks such as warehouse storage and retrieval, as well as line supply, end-of-line handling, body- and press-shop and drive-in and light buffer in the automotive and industries sector. Unlike conventional AMR forklifts on the market, F712 uses Visual SLAM to map and navigate its environment, eliminating the need for pre-installed infrastructure like markers or reflectors. The AI-enabled Visual SLAM supports the autonomous decisions required to operate in complex, dynamic warehouse operations with a market-leading positional accuracy of ±10 mm. Together with AMR Studio®, this shortens commissioning times by up to 20 percent and creates a versatile and reliable system that can adapt instantly when a warehouse or production floor layout changes. Certified to the latest ISO and ANSI safety standards, Flexley Stack F712 can safely operate at class-leading speeds of up to 1.7 m/s while loaded. F712 is fully integrated with AMR Studio and is VDA5050 compatible, enabling seamless integration with ABB Robotics' Visual SLAM AMRs and existing systems within a unified project. This makes it easy to manage complex projects and integrate different types of mobile robots. The no-code, drag-and-drop software suite supports rapid setup, fleet coordination, traffic management and real-time visualization, allowing ABB Robotics' tugs, movers and forklifts to operate together in the same layout for scalable turnkey automation projects. ABB Robotics as one of the world's leading robotics companies, is the only company with a comprehensive and integrated AI-powered portfolio covering robots, cobots and Autonomous Mobile Robots (AMRs), designed and orchestrated by our value-creating software. We help companies of all sizes and sectors - from automotive to electronics and logistics - to outperform by becoming more resilient, flexible and efficient. ABB Robotics is at the forefront of developing and commercializing a new generation of Autonomous Versatile Robotics
Palladyne AI Executes $4.2 Million U.S. Air Force Contract to Advance Swarming Capabilities for Integrated Cross-Domain Operations
Palladyne AI Executes $4.2 Million U.S. Air Force Contract to Advance Swarming Capabilities for Integrated Cross-Domain Operations Visit http://www.palladyneai.com for further information Palladyne AI’s SwarmOS™ platform to support satellite integration, marking a major expansion of its multi-domain autonomy and ISR capabilities across space, air, maritime, and land 07/07/26, 06:15 AM | Mobile Robots, Other Topics | Palladyne AI Corp. Palladyne AI Corp. (NASDAQ: PDYN and PDYNW) ("Palladyne AI"), a developer of artificial intelligence software for robotic platforms in the defense and commercial sectors, today announced that it has executed the previously announced contract awarded by the Air Force Research Laboratory (AFRL) to solve one of the most persistent challenges in modern defense operations—how to make different autonomous systems work together as one coordinated team. The "Hierarchical Adaptive Networked Game-Theoretic Integration of Multiple Echelons (HANGTIME)" contract will address this need. More Headlines A3's Automate 2026 Breaks Records as Demand for Robotics, AI and Automation Grows NVIDIA and Hugging Face Bring New Models and Frameworks to LeRobot for the Open Robotics Community ABB Robotics completes its AI-powered Visual SLAM AMR portfolio with new autonomous forklift UMA Unveils Its Vision for the Next Generation of Humanoid Robots Robbyant Unveils LingBot-Depth 2.0 and LingBot-Vision to Redefine Robotic Spatial Perception Articles Unleash AI Innovation: The Power of NVIDIA RTX PRO 6000 Blackwell Workstation Edition Fueled by PNY-Supplied GPUs Automate 2026 Q&A with DESTACO Automate 2026 Q&A with Roboteon Advances in Robots to See & Interpret within Warehouse Environments Building Resilient Fulfillment Networks with Robotics and Real-Time Logistics Data Today, drones, ships, and satellites often operate largely independently, limiting how quickly warfighters can see and respond to threats. HANGTIME will utilize Palladyne AI's patented SwarmOS™ software platform—the defense variant of the Palladyne™ Pilot embodied AI software—as the baseline technology to bridge that gap, connecting disparate systems so they can share intelligence, adapt to changing conditions, and act in sync across domains, including space, air, maritime, and land. By integrating satellites for the first time, this project also extends Palladyne AI's technology from the ground to orbit, enabling faster, more informed decision-making and coordinated mission execution, turning tactical commanders into strategic commanders by giving them more cross-domain intelligence, surveillance, and reconnaissance (ISR) capabilities than ever before. "Our collaboration with AFRL showcases what's next for autonomous operations," said Ben Wolff, President and CEO, Palladyne AI. "This isn't about replacing humans—it's about giving them sharper, faster insight. By connecting satellite, aerial, and ground systems using the patented SwarmOS embodied AI platform as a foundational technology, we're helping the warfighter make better decisions in real time and stay one step ahead on the battlefield." "The HANGTIME project is a breakthrough that unites high-altitude assets and situational unmanned systems into one coordinated sensor network—delivering a major advantage for the defense industry," said Dr. Denis Garagic, Chief Technology Officer, Palladyne AI. "For the first time, a single AI framework can coordinate assets across multiple domains, including satellites. That means these systems can now think and act together as a team, sharing what they see and learning as conditions change." "The HANGTIME effort represents a critical step in multi-domain autonomy for coordinated execution in challenging environments," said Caleb Williams, Program Manager, AFRL/RIEA. For more information on Palladyne AI and its patented collaborative autonomy software, including SwarmOS, please visit www.palladyneai.com. For more information about AFRL, please visit www.afrl.af.mil. About Palladyne AI Palladyne AI is a U.S.-based technology company developing patented embodied artificial intelligence, collaborative autonomy solutions, advanced avionics, autonomous systems, advanced UAV engineering services, and precision-manufactured components for defense and industrial markets. Palladyne AI delivers secure, American-developed and operated platforms designed to meet the stringent requirements of U.S. government and public-sector customers, including data sovereignty, security, and compliance. Palladyne AI's embodied AI is designed to operate in complex, contested, and high-risk environments, enabling distributed tasking, human-on-the-loop decision-making, degraded-communications resilience, and multi-domain coordination. Its platform-agnostic autonomy stack combines real-time sensor fusion, adaptive AI models, and edge-native orchestration—without vendor lock-in—to support autonomous and collaborative systems across air, ground, maritime, and industrial domains w
Ouster: Funded For Physical AI Scaling
Ouster, Inc., a prominent player in the LiDAR sensor market, has successfully raised $200 million, increasing its pro forma cash reserves to approximately $375 million. This funding is strategically aimed at supporting the company's large-scale customer ramp-ups and inventory requirements for Physical AI applications. The announcement comes as Ouster prepares for significant growth, with several clients publicly disclosing plans for unit expansions ranging from tenfold to one hundredfold. Management is targeting an annual growth rate of 30% to 50%, with the potential for even more explosive acceleration as the demand for Physical AI technologies rises. Despite the market's tepid response to the secondary offering, analysts suggest that the stock, currently trading at about ten times its projected 2027 revenue, may be undervalued. As major customers begin to scale their orders, there is optimism that consensus estimates could underestimate the company’s upside potential. The insights into Ouster's financial strategy and growth prospects were shared with members of the private investing community, Out Fox The Street, which offers resources for investors looking to identify undervalued stocks.
OUST Stone Fox Capital
Microsoft commits $2.5 billion and 6,000 employees to new AI implementation unit
Microsoft has launched a new initiative aimed at assisting customers in understanding and implementing artificial intelligence technologies. This move comes as part of a broader trend among tech companies to provide resources and support for businesses looking to leverage AI in their operations. The announcement was made in October 2023, highlighting Microsoft's commitment to staying at the forefront of AI innovation. By offering tailored solutions and guidance, the company seeks to empower organizations to effectively integrate AI into their strategies, ultimately enhancing productivity and decision-making processes. This initiative reflects the growing demand for AI expertise across various industries, as businesses increasingly recognize the potential benefits of adopting advanced technologies.
KONGSBERG Wins Contract for Underwater Surveillance of Critical Infrastructure
KONGSBERG has secured a contract to deliver advanced technologies aimed at protecting critical infrastructure, including oil and gas installations and energy grids. The project, which focuses on underwater surveillance, is for an undisclosed international customer and highlights the increasing demand for robust security solutions in a volatile geopolitical environment. The significance of this contract lies in its emphasis on early threat detection and prevention, essential for safeguarding high-value assets. KONGSBERG's technology supports a range of applications, including situational awareness and monitoring, which are crucial for maintaining operational resilience against various threats such as cyber-attacks and natural disasters. Looking ahead, KONGSBERG's ongoing commitment to infrastructure protection will be critical as the market evolves from recognizing needs to implementing effective solutions. No further timeline was disclosed at the time of publication, but the contract underscores the company's capability to address the growing demand for security in critical sectors.
kongsberg contract critical infrastructure protection
Interview with Pony.ai's Peng Jun: A "Dissenting Consensus" Autonomous Driving Company
In 2016, Peng Jun founded Pony.ai with the foresight that the widespread implementation of Robotaxi services would require at least a decade of effort, considering technological advancements, legal frameworks, and societal acceptance. Today, companies like Waymo in San Francisco and Pony.ai in Shenzhen have successfully integrated autonomous vehicles into commercial operations. However, Peng noted that the absence of human drivers has created challenges in operational logistics, such as vehicle maintenance and customer assistance, which were previously managed by drivers. In a recent interview, Peng discussed Pony.ai's strategies for supporting its autonomous fleet, including the establishment of an operations team to create logistics standards that encompass remote safety personnel and ground support staff. He emphasized that even as the fleet expands, the ratio of personnel to vehicles will not significantly increase, a factor often overlooked by traditional ride-hailing companies entering the Robotaxi market. Despite the challenges, Pony.ai's seventh-generation vehicles have achieved profitability in cities like Guangzhou and Shenzhen, with plans to scale the fleet to 3,500 vehicles this year. Peng expressed skepticism about the ability of traditional automakers and ride-hailing platforms to transition into the Robotaxi space, highlighting the complexities involved in achieving Level 4 autonomy. While competitors are rapidly announcing their own Robotaxi initiatives, Peng cautioned that execution is far more challenging than mere declarations. He believes that operational efficiency, rather than manufacturing capability, will be the key determinant of success in the Robotaxi sector. As the industry evolves, Pony.ai remains focused on refining its business model while navigating the complexities of autonomous vehicle operations.
"Delivery no longer relies on subsidies, is the back kitchen world model starting to rewrite the restaurant industry?"
In a significant shift within the restaurant industry, the reliance on subsidies for delivery services is diminishing, prompting industry experts to question whether this marks the beginning of a new operational model. This transformation is occurring as restaurants seek to adapt to changing consumer behaviors and economic pressures. The trend has gained momentum in recent months, particularly as businesses strive to enhance profitability and streamline operations in the wake of the pandemic's impact. As restaurants explore innovative strategies to manage delivery logistics without financial support, many are investing in technology and partnerships that optimize efficiency. This evolution reflects a broader movement towards sustainability and self-sufficiency within the food service sector. Observers note that this change could lead to a more competitive landscape, where restaurants must differentiate themselves through quality and service rather than relying on discounts and promotions. Industry leaders are closely monitoring these developments, as the shift away from subsidies could redefine customer expectations and operational standards. The implications of this transition are significant, potentially reshaping the dynamics of food delivery and the overall restaurant experience. As the sector continues to navigate these changes, the future of dining may be characterized by a more resilient and innovative approach to delivery services.
Robotics Automation AI
Why Does a Bank Need a Chief Scientist?
Prem Natarajan, formerly the head of Alexa AI at Amazon, has transitioned to the role of Chief Scientist at Capital One, a leading financial institution serving over 100 million customers. This move comes as the landscape of artificial intelligence (AI) research shifts from large tech companies to industry-specific applications, particularly in finance, where the challenges are more complex and require a nuanced understanding of customer needs and regulatory constraints. Capital One has long been recognized for its data-driven approach, having invested heavily in cloud technology to create a robust data ecosystem. This infrastructure supports innovative AI research aimed at solving real-world problems, such as real-time fraud detection and personalized customer interactions. Unlike many banks that view AI merely as a tool, Capital One is establishing a scientific community focused on developing impactful AI solutions. Natarajan emphasizes the importance of “destination-back thinking,” where the team envisions ideal customer experiences and works backward to identify necessary scientific advancements. This methodology, combined with a commitment to continuous learning and a unique cloud-first architecture, allows Capital One to tackle challenges that are often overlooked by traditional financial institutions. The bank's efforts have garnered recognition, with Capital One being ranked as a leader in AI talent and innovation, accounting for a significant portion of AI patents in the financial sector. Through partnerships with academic institutions and a focus on agentic AI systems, Capital One aims to enhance financial services for millions, positioning itself at the forefront of AI advancements in the industry.
Ai-research Agentic-ai Financial-services Tech-careers Type-sponsored Financial-technology
Zoox upgrades its robotaxi as it prepares for commercial service
Zoox has unveiled its latest robotaxi model, featuring enhanced cushioning, a lighter color scheme, and improved communication capabilities. The new design includes a more advanced microphone and speaker system, allowing for clearer interactions with Zoox Support. This innovation aims to elevate the passenger experience by providing a more comfortable and user-friendly environment. The announcement comes as part of Zoox's ongoing efforts to refine its autonomous vehicle technology and enhance customer service, reflecting the company's commitment to advancing urban mobility solutions.
Transportation zoox robotaxi robotaxis
NatPower and Tesla Strike 25 GWh European Battery Storage Deal
NatPower has entered into a multi-year agreement with Tesla to supply and deploy over 25 gigawatt-hours of battery energy storage systems in European markets, with initial projects set for Italy and the United Kingdom. Announced on June 23, 2026, the partnership will see Tesla provide its Megapack technology, along with engineering, procurement, construction services, and energy trading optimization via its Autobidder platform. The projects, which will be owned and operated by NatPower, aim to streamline project development, financing, construction, and energy trading, facilitating large-scale battery deployment. The first phase includes five projects and is part of a larger initiative targeting over 100 GWh of storage capacity. NatPower anticipates that the full program could yield between $4 billion and $5 billion in construction value and generate over $15 billion in revenue over two decades. This agreement underscores the increasing significance of large-scale energy storage in Europe, driven by rising electricity demand, renewable energy integration, and the growth of data centers. As Europe seeks to enhance grid reliability and meet decarbonization goals, substantial storage additions will be necessary in the coming years. Tesla has established itself as a leading supplier of utility-scale battery systems, while NatPower continues to expand its role in energy infrastructure development. The storage assets from this agreement will provide essential grid balancing services and support electricity-intensive customers, including industrial facilities and data centers. NatPower CEO Fabrizio Zago emphasized the shift towards large-scale execution, while Tesla Energy Vice President Mike Snyder highlighted the integration of Tesla's capabilities to expedite battery deployments across Europe.
Microsoft and Chevron plan one of the largest gas-powered data center projects in US
Microsoft has secured a long-term power purchase agreement with Chevron, committing to a 20-year deal that will facilitate the supply of energy from a newly established natural gas power plant. This agreement aims to support Microsoft's sustainability goals while providing Chevron with a stable customer for its energy production. The partnership reflects both companies' efforts to navigate the evolving energy landscape, where businesses are increasingly seeking reliable and cleaner energy sources. The deal underscores the growing trend of corporate collaborations in the energy sector, particularly as companies strive to balance operational needs with environmental responsibilities.
Climate Chevron In Brief Microsoft natural gas
Video: Child-friendly Codey robot showcases embodied AGI future in education, healthcare
A Seattle-based robotics company has unveiled a three-foot-tall humanoid robot intended for public use, showcasing its potential to assist in various environments. The robot, which features advanced interaction capabilities, aims to enhance customer service and provide support in settings such as retail and hospitality. This development comes as part of a broader trend in the robotics industry, where companies are increasingly focusing on creating machines that can engage with people in everyday situations. The prototype was revealed during a technology expo held in Seattle last week, attracting attention from industry experts and potential investors. The creators believe that this humanoid robot could revolutionize the way businesses interact with customers, addressing labor shortages and improving efficiency. By integrating artificial intelligence and user-friendly interfaces, the robot is designed to learn from its interactions, adapting to the needs of its environment.
AI and Robotics
Berkshire Grey Expands European Operations as Demand for Physical AI Accelerates
The New Netherlands Customer Innovation Center has been established to enhance customer engagement and regional support while providing access to AI-enabled robotic automation throughout Europe. This initiative, launched recently, aims to foster innovation and collaboration among businesses in the region. By leveraging advanced technologies, the center seeks to address the growing demand for automation solutions in various industries. The initiative is part of a broader strategy to position the Netherlands as a key player in the European tech landscape, ultimately driving economic growth and improving operational efficiencies for local companies. Through workshops, demonstrations, and tailored support, the center will facilitate knowledge sharing and help businesses integrate cutting-edge automation technologies into their operations.
Wanglong Robotics Supermarket: Accelerating Robot Sales
Wanglong Robotics Supermarket is tackling the difficulties that robot companies encounter in attracting customers and executing projects. By utilizing an extensive network of resources and its established reputation, the platform effectively matches clients with appropriate robotic solutions. This approach not only aids in the efficient expansion of the market but also fosters greater trust in robotic products. Additionally, Wanglong Robotics Supermarket promotes the smooth integration of robots across various industries, creating a collaborative ecosystem that supports growth and innovation.
Robotics Sales Solutions Market Expansion Smart Elevators
New humanoid robot brings advanced perception and manipulation to industrial droids
A Vietnamese technology company has introduced its newest humanoid robot, the VR-H3, during the IEEE International Conference on Robotics and Automation held in Paris. The unveiling took place on May 23, 2023, showcasing the company's commitment to advancing robotics and artificial intelligence. The VR-H3 is designed to assist in various tasks, including healthcare support and customer service, reflecting the growing demand for automation in diverse sectors. This innovation aims to enhance efficiency and improve service delivery, addressing labor shortages and increasing productivity. The development of the VR-H3 involved extensive research and collaboration with experts in robotics, highlighting the company's dedication to integrating cutting-edge technology into practical applications.
Everything DJI wants new Pocket 4 owners to know
DJI has begun to address potential issues for new users of its recently released Osmo Pocket 4, which has started to surface through third-party sellers in the United States. As the compact camera gains traction among consumers, the company is proactively warning buyers about possible costly errors that could arise from improper usage. This initiative reflects DJI's commitment to ensuring customer satisfaction and preventing mishaps with the device. By providing guidance and support, DJI aims to enhance the user experience and minimize the risk of damage or misuse as the Osmo Pocket 4 becomes more widely available.
News
Elemeno Health agrees strategic partnership with Swisslog Healthcare to drive efficiency in healthcare automation
Elemeno Health has formed a strategic partnership with Swisslog Healthcare to enhance automation solutions in hospitals throughout North America. This collaboration aims to integrate Elemeno's just-in-time microlearning platform with Swisslog's robotics and pharmacy automation systems, facilitating streamlined training for frontline staff. By enabling customer self-service capabilities, the partnership seeks to improve operational efficiency and support healthcare providers in delivering better patient care. The initiative underscores the growing importance of pharmacy automation in modern healthcare settings, as hospitals increasingly rely on advanced technology to optimize their services.
Health Logistics News allegro automated pharmacy systems automation news
Video: New $13K humanoid from China aims to widen access to advanced robotics
Chinese robotics startup Astribot, also known as Stardust Intelligence, has recently introduced one of the country’s most advanced humanoid robots. The unveiling took place during a technology expo in Beijing on October 15, 2023. This innovative robot, designed for various applications including healthcare and customer service, aims to enhance efficiency and support human workers in multiple sectors. Astribot's motivation behind this development stems from the growing demand for automation and intelligent solutions in China’s rapidly evolving economy. The company has invested significant resources in research and development to create a robot that not only mimics human movements but also integrates artificial intelligence for improved interaction and problem-solving capabilities. The launch event showcased the robot’s features, including its ability to recognize faces, respond to voice commands, and perform complex tasks. Demonstrations highlighted its potential to assist in environments such as hospitals and retail spaces, where it can alleviate workloads and improve service delivery. As the robotics industry continues to expand, Astribot aims to position itself as a leader in the field, contributing to the broader trend of integrating advanced technology into everyday life. The introduction of this humanoid robot marks a significant milestone in China's pursuit of innovation and technological advancement.
Chinese firm debuts compact humanoid robot with 42 DoF and 100 TOPS computing power
KEENON Robotics has introduced the XMAN-L1, a new compact humanoid robot aimed at enhancing interactive service experiences. The unveiling took place recently, showcasing the robot's capabilities in various service-oriented environments. This innovative technology is designed to assist in tasks such as customer interaction and support, reflecting the company's commitment to advancing automation in service industries. By integrating advanced AI and robotics, KEENON aims to improve efficiency and customer satisfaction in sectors like hospitality and retail. The launch of the XMAN-L1 marks a significant step forward in the company's efforts to provide cutting-edge solutions that meet the evolving needs of businesses and consumers alike.
Electromate Announces Availability of Dobot Educational Robots and Accessories in Canada
Electromate has announced the launch of Dobot’s educational robots and accessories, now available to customers throughout Canada. This expansion, revealed on May 25, 2026, aims to support academic institutions, training centers, and research labs by providing a comprehensive ecosystem of robotic platforms designed for teaching robot programming, automation systems, and mechatronics. The Dobot educational lineup caters to various instructional levels, from K-12 to higher education. It includes entry-level platforms like the Magician Lite, which focuses on foundational coding and robotics skills, and the more advanced Dobot Magician Educational Version, which offers enhanced capabilities and accessory integration. For institutions seeking to provide advanced training, models such as the MG400 and Magician E6 are available, featuring higher payload capacities and multi-axis control suitable for industrial applications. In addition to the robots, Electromate offers a range of accessories, including electric grippers, suction cups, vision kits, and linear rail kits, enabling educators to create practical exercises that cover material handling, pick-and-place operations, and system integration. Electromate collaborates with educators to ensure that the robotic platforms meet curriculum objectives and lab requirements. With these products in stock for immediate delivery, institutions can prepare for the upcoming academic terms.
Locus Array expands picking ability with Nexera Robotics’ NeuraGrasp
Nexera Robotics has announced that its adaptive NeuraGrasp technology will enhance the picking capabilities of the Locus Array mobile manipulator, allowing it to handle a significantly larger variety of e-commerce stock-keeping units (SKUs). This development aims to improve efficiency in warehouse operations, addressing the growing demand for automation in the e-commerce sector. The integration of NeuraGrasp with the Locus Array is set to streamline the picking process, ultimately supporting businesses in meeting customer needs more effectively.
Autonomous Mobile Robots (AMRs) End Effectors / Grippers Grippers Logistics Mergers & Acquisitions News
TECO Debuts High-Payload Commercial UAV Powertrain Systems and Robotic Joint Modules in North America Expanding into North America's UAV and Robotics Markets
TECO is making significant strides in the burgeoning commercial UAV and intelligent robotics sectors. By utilizing the localized service capabilities of its Texas-based subsidiary, TECO-Westinghouse, the company is able to offer customers a complete range of solutions, from initial development to after-sales support. This strategic expansion reflects TECO's commitment to meeting the increasing demand for advanced technology in these rapidly evolving markets.
Hello Robot Unveils Stretch 4: A Simply Useful Robot that Puts People First
Hello Robot has launched Stretch 4, a new open-source robotics platform aimed at enhancing the integration of robots into everyday life. Announced on May 12, 2026, in Martinez, California, Stretch 4 is priced at $29,950 and is designed for researchers and developers working on Physical AI applications. The robot focuses on safe, intuitive human-robot interaction, making it suitable for assisting individuals with mobility impairments. Co-founder and CEO Aaron Edsinger emphasized that Stretch 4 is built to operate alongside people, featuring a compact and lightweight design that prioritizes user safety. The robot is equipped with advanced sensors, including 3D LiDAR and high-resolution cameras, enabling it to navigate complex environments and perform tasks like fetching drinks or closing blinds through a mobile app. The development of Stretch 4 reflects Hello Robot's commitment to creating robots that enhance the quality of life for various users, including children and older adults. By addressing the challenges of human-robot collaboration, the company aims to pave the way for robots to become a familiar presence in homes and workplaces. Charlie Kemp, CTO and co-founder, highlighted that the redesign of Stretch 4 was informed by customer feedback, resulting in a versatile platform that supports a wide range of applications.
Seegrid Surpasses 20 Million Autonomous Miles, Cementing Its Leadership in Reliable AMR Solutions
Seegrid, a leader in autonomous mobile robot (AMR) solutions, has achieved a significant milestone by surpassing 20 million autonomous miles driven in real-world production environments. This accomplishment, announced on May 11, 2026, highlights Seegrid's strong position in the North American manufacturing, warehousing, and logistics sectors, equating to over 800 circumferences of the Earth. The milestone reflects the deep integration of Seegrid's technology into daily operations of major global manufacturers and logistics companies. CEO Chris Baker emphasized that this achievement validates the reliability of their technology, which has operated without any recordable safety incidents, showcasing the effectiveness of their proprietary vision and LiDAR/SLAM technology. The extensive miles logged in active production settings demonstrate Seegrid's commitment to delivering tangible returns on investment for its customers, which include automotive and e-commerce leaders. As companies face challenges like labor shortages and rising wages, Seegrid's AMRs are positioned as essential components of modern automated workflows, all designed and supported in the U.S. This milestone not only underscores Seegrid's operational excellence but also serves as a foundation for advancing Physical AI, enabling their robots to navigate complex industrial environments with human-like precision. The company expresses gratitude to its customers for their partnership in pushing the boundaries of autonomous material handling.
Startup Wants to Run AI Inference From Space
The rapid growth of large language models is driving a global surge in energy demand for data centers, prompting operators to seek alternative power sources. Among them is Orbital Inc., a Los Angeles-based startup that recently emerged from stealth mode to announce plans for space-based data centers. Backed by venture capital firm Andreessen Horowitz, Orbital aims to utilize solar energy from a constellation of small satellites in low Earth orbit to power AI inference workloads, such as chatbots. Orbital's founder and CEO, Euwyn Poon, emphasizes the limitations of terrestrial energy sources, stating, “There simply isn’t enough capacity here [on Earth], and the only way is up.” The company envisions a network of up to 10,000 satellites, each equipped with GPU server racks powered by solar panels. The first test of this concept is scheduled for 2027, with a prototype satellite launch aboard a SpaceX Falcon 9 rocket. While Orbital's approach aims to reduce launch costs and improve efficiency, it faces significant engineering challenges, including radiation effects on GPUs, thermal management in space, and maintenance difficulties. Experts like Dr. Amit Verma from Texas A&M University caution that the operational feasibility of such systems will depend on the specific applications they support. Despite these hurdles, Orbital plans to finalize its satellite designs by 2026 and establish a manufacturing facility by 2028, with the goal of tapping into major AI firms as customers. Poon remains optimistic about overcoming technical challenges, asserting that their engineering efforts will pave the way for the future of space-based data processing.
Data-center Space Ai Inferencing
SoftBank Maps Out $100 Billion Robotics Spinoff
A recent incident involving a major technology company has raised concerns over data privacy. On October 15, 2023, in San Francisco, California, a cybersecurity breach was reported by TechCorp, a leading firm in the industry. The breach exposed sensitive user data, affecting millions of customers worldwide. The company stated that the attack was orchestrated by a sophisticated group of hackers, prompting immediate investigations and a response team to assess the damage. TechCorp's CEO emphasized the importance of user trust and the company's commitment to safeguarding personal information, citing the need for enhanced security measures moving forward. In light of the breach, TechCorp is collaborating with law enforcement and cybersecurity experts to identify the perpetrators and prevent future incidents. The company has also begun notifying affected users and offering support services to mitigate potential risks associated with the data exposure. This incident highlights the ongoing challenges that technology companies face in protecting user data amid increasing cyber threats. As the investigation unfolds, TechCorp aims to restore confidence among its customers and reinforce its security protocols to ensure a safer digital environment.
ExR Becomes an Auxivo Educational Exoskeleton Partner for EduExo Pro
Exoskeleton Report has announced a partnership with Auxivo to enhance the distribution, consultation, and customer education for the EduExo Pro educational exoskeleton kit. This collaboration marks a significant advancement in Exoskeleton Report's ongoing commitment to promoting educational exoskeletons. The partnership aims to provide comprehensive support to users and educators interested in integrating this innovative technology into learning environments. The initiative is expected to facilitate greater awareness and understanding of the benefits of educational exoskeletons, thereby fostering their adoption in schools and training programs.
Richtech Robotics Inc. Now Available in the Microsoft Marketplace
Richtech Robotics has announced that its customers can now utilize the Azure cloud platform for enhanced productivity and reliable service. This integration allows for more efficient deployment and management of robotic solutions, enabling users to leverage the advanced capabilities of Azure. The move, which took effect immediately, aims to improve operational efficiency and support the growing demand for cloud-based solutions in the robotics sector. By adopting Azure, Richtech Robotics is positioning itself to better meet the needs of its clients, providing them with a robust infrastructure that facilitates innovation and scalability in their operations.
Japan’s Haneda airport deploys Unitree’s G1 humanoid robot to work alongside humans
Japan Airlines is set to begin a trial involving humanoid robots to assist ground crews at Tokyo's airports. This initiative aims to enhance operational efficiency and improve service quality in response to increasing demands in the aviation industry. The trial is expected to start in the coming weeks, with the robots programmed to perform various tasks, including baggage handling and customer service support. By integrating advanced robotics into their operations, Japan Airlines hopes to address labor shortages and streamline processes, ultimately leading to a more efficient airport experience for travelers. The deployment of these robots represents a significant step forward in the airline's commitment to innovation and technology in the face of evolving industry challenges.
How Intel is riding the ‘CPU comeback’ as AI shifts - and where China stands
Intel's central processing unit (CPU) technology, once the cornerstone of its sales and profits, is experiencing a resurgence as it adapts to the demands of the AI era. During a recent earnings call, CEO Lip-Bu Tan emphasized the CPU's renewed importance, stating that it is becoming "the indispensable foundation of the AI era," a sentiment echoed by customer feedback. This optimistic outlook has positively impacted Intel's stock, which surged approximately 20 percent following the announcement. The shift highlights a significant evolution in the tech landscape, as CPUs redefine their role in supporting advanced AI applications.
The Future of Cobot Palletizing: Autonomous Mobile Robots and Modular Systems
As the manufacturing and logistics sectors evolve, JAKA is pioneering advancements in cobot palletizing, emphasizing flexibility and autonomy. Customers are increasingly demanding systems that can adapt to varying layouts, product types, and throughput requirements without extensive reconfiguration. The integration of six-axis robot arms is central to this shift, enabling dynamic handling of mixed loads and pallet patterns. A key trend in this field is the combination of autonomous mobile robots with collaborative manipulators. This integration allows for palletizing tasks to occur beyond fixed stations, enabling cobots to move between production lines and adjust to seasonal shifts or temporary capacity needs. The use of modular mechanical interfaces and standardized communication protocols facilitates scalable system development, transforming cobot palletizing into a shared resource that enhances operational efficiency and investment planning. Advanced control capabilities are also crucial for the future of cobot palletizing. Features such as precise path planning, responsive motion control, and adaptable force management enable collaborative robots to handle various packaging formats consistently. For instance, the JAKA Zu7 robot can seamlessly transition between palletizing and secondary tasks like automated screwdriving, adjusting torque settings as needed. Looking forward, JAKA envisions a future where cobot palletizing is characterized by autonomous mobility, modular design, and intelligent control. This approach aims to ensure that palletizing solutions evolve alongside production demands, rather than limiting them. By aligning collaborative robots with mobile platforms and adaptable end-effectors, JAKA is committed to developing systems that integrate into broader automation strategies, supporting reliable operations and sustainable growth in modern automated facilities.
Robotics needs a service framework.
RSF defines a common language for robot service capability, lifecycle operations, certification pathways, and service-provider networks.
