A recent study conducted by the Chair of Value Based Marketing at the University of Augsburg highlights the significant impact of a robot's voice on customer perceptions following service failures. Published in the Journal of Business Research, the research reveals that a human-like voice can enhance feelings of support among customers when service robots make mistakes. This insight is particularly pertinent for businesses employing service robots and AI-driven systems, as it underscores the importance of not only addressing compensation but also considering the emotional response elicited by the robot's communication style. The findings suggest that companies can improve customer satisfaction and trust by carefully selecting the voice characteristics of their service robots.
Human-like robot voices boost customer support after mistakes, five experiments show
Robotics needs a service framework.
RSF defines a common language for robot service capability, lifecycle operations, certification pathways, and service-provider networks.
Xiaomi's Humanoid Robot Achieves 98% Success Rate in Automotive Production Tasks
Xiaomi has made significant advancements in deploying its humanoid robot on automotive production lines, achieving a 98% success rate at a self-tapping nut loading station. This improvement narrows the gap to human workers' qualification rates to just one percentage point, showcasing the robot's enhanced capabilities after four months of development. The ...
AI and Robotics
Smart Wheelchair Captivates Attention at Stanford AI Summit Over Humanoid Robots
At the Humanity & AGI Summit held at Stanford University, a smart wheelchair presented by Fu Sheng, Chairman of Cheetah Mobile, garnered significant attention, overshadowing humanoid robots. Attendees were drawn to the wheelchair's autonomous obstacle avoidance and user-friendly features, prompting many to experience it firsthand. The interest in the smar...
Smart Wheelchairs Humanoid Robots AI Technology
Correction Notice for Research Article on Robot Peer Failures and Student Learning
An erratum has been issued for the research article titled 'Observing a robot peer’s failures facilitates students’ classroom learning' published in Science Robotics. This correction addresses inaccuracies found in the original publication, ensuring the integrity of the research findings. The importance of this erratum lies in its impact on the understand...
Errata
International Research Team Embarks on Greenland Expedition to Study Melting Glaciers
An international team of researchers is set to begin a six-week expedition in Greenland on July 16, 2026, to investigate the rapid melting of fjord glaciers and its implications for the Atlantic Ocean. The study aims to assess how this melting contributes to potential climate tipping points, particularly affecting ocean currents. The research is part of a...
rrs sir david attenborough glaciers melting fjord glaciers
Booster Robotics Launches Booster T2 Humanoid Robot with NVIDIA Thor Computing Power
Booster Robotics has introduced the Booster T2, a humanoid robot platform aimed at real-world applications and embodied AI research. The T2 Pro version utilizes NVIDIA’s Thor chip, delivering up to 2,070 TFLOPS for real-time perception and control. The robot is designed for tasks requiring mobility and manipulation, showcasing advanced capabilities such a...
AI and Robotics
São Paulo Becomes First City to Implement Citywide Drone Detection as a Service Network
R2 Wireless and Ôguen Tecnologias have partnered to launch a managed drone detection service in São Paulo, Brazil, making it the first city to implement a municipal-scale Drone Detection as a Service (DDaaS) network. This initiative aims to address rising concerns over the use of drones by criminal organizations, offering a cost-effective alternative to t...
Anti-drone technology C-UAS Drones in the News
Nous Research Secures New Funding Talks at $1.5 Billion Valuation for Hermes Agent
Nous Research, the creator of the open-source Hermes agent, is in discussions to secure a new funding round led by Robot Ventures, aiming for a valuation of $1.5 billion. The company is looking to raise at least $75 million, following a previous $50 million Series A funding announced just three months prior. This funding round is significant as it reflect...
AI Startups Venture
KISS Institute Launches BotBall to Enhance STEM Education with Student-Led Robotics
The KISS Institute for Practical Robotics (KIPR) has introduced BotBall, a robotics program designed to foster creativity and critical thinking among students. This initiative emphasizes student-led engineering, allowing participants from elementary to high school to engage in hands-on learning using a standardized kit. The program ensures a level playing...
Autonomous Mobile Robots (AMRs) Educational News
ROBOTTODAY Weekly July 6 – 10, 2026
This week in robotics: AI² Robotics raises $735M for wheeled humanoids, Unitree G1 performs first live surgery, Dexmal launches DexOS platform, Agility Robotics announces SPAC, and Ondas acquires DZYNE for $875.8M. July 6–10, 2026.
RobotToday Weekly
Unitree Announces CMG 2026 Humanoid Robot Combat Competition with Global Reactions
Unitree has released a promotional video for the CMG 2026 Humanoid Robot Combat Competition, scheduled for July 9, 2026. The video showcases advanced humanoid robots engaging in combat with humans, highlighting their physical capabilities and martial arts techniques. The announcement has generated significant global interest, with many viewers expressing ...
Commercial UAV Expo Launches DRONERESPONDERS Course with FIFA Airspace Security Insights
The Commercial UAV Expo has introduced a two-day DRONERESPONDERS Program Management Course, coinciding with the 2026 DRONERESPONDERS Public Safety Summit. Scheduled for September 1-3, 2026, at Caesars Forum in Las Vegas, the course aims to provide insights from the FIFA World Cup airspace security operations, where over 600 drones were seized across 11 U....
Drone News Drone News Feeds Expos and Drone Shows
Piaggio Fast Forward Brings kilo® Autonomous Mobile Robot to Automate 2026
Piaggio Fast Forward showcases kilo®, an infrastructure-free collaborative AMR (300 lb payload, 360° LiDAR), at Automate 2026 booth #17054.
Market and Business News
U of Catania (IT) Service Robots Group
The RoSy group at the University of Catania studies service robot architectures, multi-robot coordination, and autonomous navigation in dynamic environments. Research targets deployment of assistive and logistics robots in healthcare and commercial facilities.
Octopus Robots (FR)
France
Octopus Biosafety develops autonomous robots for poultry farming and facility management. Its Spoutnic avian robot automates biosecurity tasks in agricultural settings. The company is partnering with US group The Autonomous Way.
Alkadur Robot Systems GmbH
Germany
Alkadur Robot Systems (Germany) manufactures automated doner kebab cutting robots for commercial food service environments. The robotic systems use optically integrated sensors to deliver precise, hygienic, single-button-operated meat slicing for high-volume restaurant and catering operations.
HERL (Human Engineering Research Lab)
United States
Joint University of Pittsburgh and US Department of Veterans Affairs laboratory conducting rehabilitation engineering research. Develops mobility devices, assistive technologies, and medical-grade products for people with disabilities.
Joanneum Research Assoc (AT)
Austria
Joanneum Research Institute for Robotics and Flexible Production conducts applied R&D in industrial robot systems, production automation and robot safety, offering feasibility analysis, consulting and testing in a robotics solution centre.
St Petersburg National Research U of ITMO
Russian leading research university (ITMO University) specializing in information technology, optical engineering, and photonics. Active research programs in AI, robotics, computer vision, and cyber-physical systems.
Patten Studio
United States
Patten Studio is an interactive design studio based at MIT Media Lab roots, creating technology-driven art installations and experiential environments for brands and public spaces. Work involves sensing, embedded computing, and responsive physical interfaces, with peripheral relevance to human-machine interaction.
Shenzhen Macrotellect Technology (CN)
Macrotellect develops BrainLink EEG headsets and brainwave sensing devices for consumer and research applications. The company focuses on brain-computer interface technology enabling non-invasive neural signal acquisition and human-machine interaction.
Soul Machines
New Zealand
New Zealand AI company (now in receivership as of February 2026) that developed lifelike digital human avatars powered by large language models for customer service and enterprise deployment. Created Digital Workers and Workforce Connect platforms.
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