DoorDash Introduces Text Ordering, Drone Deliveries, and Retail Returns Expansion
- Published
- Source
- TheVerge.com
DoorDash is set to enhance its local delivery platform with new features, including text message ordering, drone deliveries, and an expansion of retail returns nationwide in November. The text ordering feature, which builds on the Ask DoorDash AI chatbot, allows users to order by simply sending a text, making the process more convenient.
This development is significant as it streamlines the ordering experience, enabling users to request specific dishes or local recommendations without needing to browse the app. The AI learns user preferences, which can improve future orders. However, the text ordering feature is currently in beta, with iOS users able to join a waitlist.
Additionally, DoorDash plans to pilot its drone delivery service in northern California, with initial tests showing quick delivery times. The retail returns feature will also expand, allowing customers to easily return items without needing to package them. No further timeline was disclosed at the time of publication.
Original report
You can text DoorDash’s AI bot to ‘order my usual’ and it will figure the rest out
TheVerge.com · Jess WeatherbedThis briefing is an independently written summary based on publicly available reporting and is provided for industry information and news discovery. The original report and source publication are credited and linked where applicable. RobotToday does not claim ownership of third-party source material.
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