Microsoft Experiences Major Outage Affecting Outlook and 365 Services
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- CNBCTechnology
On Thursday, Microsoft faced a significant outage impacting services such as Outlook, Teams, and Microsoft 365. The disruption began shortly before 1 p.m., with approximately 130,000 users reporting issues on Downdetector.com. Microsoft acknowledged the situation, stating they were investigating the connectivity problems primarily linked to Exchange Online.
This outage highlights the vulnerabilities in cloud service infrastructures, as users across various regions experienced disruptions. Amazon Web Services and Google also faced reports of outages, though AWS confirmed its services were operating normally. Microsoft communicated updates via its Microsoft 365 Status account, assuring users that they were working diligently to restore services.
Microsoft reported that the outage was due to an unexpected unavailability of several servers, which strained the remaining infrastructure. The company has since implemented a new service health check method to bring affected servers back online and is preparing automated recovery systems to enhance service stability. No further timeline was disclosed at the time of publication.
Original report
Widespread Microsoft outage takes down Outlook and other 365 services
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