Microsoft Recovers from Global Outage Affecting Outlook, Teams, and Cloud Services
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- TechCrunch
Microsoft was recovering on Friday from an outage that began Thursday and disrupted services worldwide. The incident started with problems affecting Outlook email and Teams video conferencing, then spread to Microsoft cloud services for consumer and business email, files, and documents. Copilot AI tools, Defender security screening software, and Intune dashboards and features were also affected; some users reportedly had trouble accessing cloud-based Windows computers. Microsoft said a large number of servers had become unexpectedly unavailable and that it was investigating the cause.
The disruption illustrates how a failure across shared cloud infrastructure can affect a broad range of services and users, including business communications, file access, security screening, and system administration. Microsoft had not disclosed the cause when the article was published. The company’s Friday status update said there was “no evidence of malicious activity associated with this incident.” Doug Madory, director of internet analysis at Kentik, said traffic to Microsoft services was returning after about 18 hours of downtime.
Microsoft’s investigation into why servers in its data centers failed remains unresolved. As of Friday morning on the U.S. East Coast, Outlook had begun recovering, with some emails arriving, but the company had not provided a cause. The incident followed a separate, days-long Microsoft cloud services outage in September, which the company attributed to a core authentication configuration issue. No further timeline was disclosed at the time of publication.
Original report
Microsoft’s latest email outage turned into a full blown global cloud crisis
TechCrunch · Zack WhittakerThis briefing is an independently written summary based on publicly available reporting and is provided for industry information and news discovery. The original report and source publication are credited and linked where applicable. RobotToday does not claim ownership of third-party source material.
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