Telexistence Inc. - テレイグジスタンス株式会社
Tokyo robotics startup deploying AI-powered teleoperation and autonomous robots for convenience store restocking across Japan since 2017.
Telexistence Inc. (TX) was founded in 2017 and is headquartered in Minato-ku, Tokyo, Japan. The company was established to design, manufacture, and operate robots in environments where human-scale dexterous manipulation is needed at commercial scale. TX employs 51 to 100 people and is led by CEO Jin Tomioka.
Telexistence develops three tightly integrated capabilities in-house: robot hardware, AI software, and teleoperation systems. Its mission is to deploy robotic automation across retail, logistics, and service environments outside the traditional factory floor.
The company's product portfolio includes Model-T, TX's first commercial robot launched in July 2020 — a semi-autonomous remote-controlled humanoid-torso robot designed for retail store operations. Operators control Model-T via a VR headset and haptic gloves from a remote station, enabling tasks such as shelf stocking and inventory management.
TX SCARA was introduced in November 2021 and deployed at FamilyMart stores. It is an AI-powered robotic arm approximately 1000 mm tall and 400 to 500 mm deep, optimized for backroom beverage replenishment. It is equipped with an NVIDIA GPU-accelerated AI system called Gordon, capable of handling all sizes of cans and PET bottles up to 2L. In August 2022, TX announced mass production for installation across 300 FamilyMart convenience stores in Japan.
TX GHOST is TX's latest autonomous AI robot deployed for in-store beverage shelf stocking, with pilot operations underway at select 7-Eleven Tokyo locations as of 2025. In June 2025, Telexistence and Physical Intelligence (Pi) announced a partnership to advance drink-restocking automation capabilities.
In July 2023, Telexistence closed a $170 million Series B funding round led by SoftBank Group, with participation from Foxconn, CTBC Financial Holdings, Airbus Ventures, KDDI Open Innovation Fund, Monoful Partners, and Globis Capital Partners. The company has also entered a joint development agreement with Seven-Eleven Japan to pilot humanoid robots powered by generative AI in convenience stores.
Telexistence's Robot-as-a-Service (RaaS) model allows retail clients to deploy robots without capital expenditure, paying per operational outcome.
Primary type & automation activities this supplier delivers:
TX SCARA Beverage Restocking Robot
- Model: TX SCARA
- Launch Year: 2021
AI-powered SCARA robot for autonomous backroom beverage restocking in convenience stores, handling cans and PET bottles up to 2L.
TX GHOST Autonomous Shelf-Stocking Robot
- Model: TX GHOST
- Launch Year: 2025
Fully autonomous AI robot for in-store beverage shelf stocking, deployed at 7-Eleven Tokyo stores via RaaS model in 2025.
Company Facts
Founded
2017
Primary Role
Manufacturer
Company Size
-
Primary Region
Asia-Pacific
Annual Sales
-
Funding Stage
Growth / Late-Stage VC
Funding Total
-
