ugo, Inc. ｕｇｏ株式会社
"Scale-out Human Possibility"
ugo (founded 2018, Tokyo) makes AI service robots for security, inspection and guidance, deployed at JR East, NTT, Murata and 15+ other enterprises.
ugo, Inc. is a Tokyo-based robotics company founded on February 20, 2018 by CEO Ken Matsui (originally incorporated as Mira Robotics K.K. in Kawasaki, renamed ugo Inc. in May 2021). The company develops AI-powered physical robots and a cloud-based robot management platform, providing integrated robotics solutions for security, facility inspection, visitor guidance, and anti-shoplifting surveillance use cases. The ugo product family includes three hardware models. The ugo Pro is the full-specification model standing 180 cm tall and weighing approximately 54 kg, equipped with dual 7-axis arms capable of pressing elevator buttons, scanning access cards, and performing gestures, plus three HD cameras, 2D LiDAR, dual depth sensors, ultrasonic sensors, a face display, multilingual voice synthesis, and 5G/4G/Wi-Fi connectivity; it runs for approximately 8 hours on standby or 4 hours at 1.9 km/h continuous travel.
The ugo mini is a compact patrol and inspection model featuring a telescoping 4K camera for reading meters and inspecting high or low positions without arms. The ugo Ex is a low-cost, expansion-ready DIY patrol model. All hardware is managed through the ugo Platform, a cloud-based no-code integration and management system that enables autonomous route programming, remote operation, automated report generation, and multi-robot centralized control. The company has accumulated a broad customer base including JR East, NTT Data, NTT West, NTT Communications, Osaka Metro, Kanadevia, Kandenko, Murata Manufacturing, Taisei Corporation, and Persol. Deployments span data centers, office buildings, airports (including a pilot at Chubu International Airport), railway station facilities, hospitals, commercial retail facilities, and libraries.
Notable partnerships include Yaskawa Electric and Kawasaki Heavy Industries (both investors and collaborators), LiLz for inspection AI, GMO GlobalSign Holdings for meter-reading AI, and Ajilas for security AI. Funding milestones include a Seed round (2018), Series Pre-A (2020), Series A (2021), a 2022 round from Yaskawa Electric and Kawasaki Heavy Industries, a 2023 round from the NTT Group, and ongoing rounds through 2025. The company holds ISMS (ISO 27001) and ISMS Cloud Security certifications, is a B Corp-certified entity, and has received the 11th Robot Award (Excellence Prize, Business/Social Implementation Division), the 8th Infrastructure Maintenance Award (Minister of Internal Affairs and Communications Prize), and J-Startup designation. ugo, Inc. is in its 9th year of operations as of February 2026.
Primary type & automation activities this supplier delivers:
ugo Pro
- Model: ugo Pro (G4)
- Launch Year: 2022
Full-spec AI service robot with dual 7-axis arms, elevator operation capability, and multi-floor autonomous patrol for security, inspection, and guidance.
ugo mini
- Model: ugo mini
- Launch Year: 2022
Compact, quiet patrol and inspection robot with telescoping 4K camera for data centers and facility meter-reading tasks.
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Contact ugo, Inc.
WEBSITE
https://ugo.plus/HEADQUARTERS
Japan
Company Facts
Founded
2018
Primary Role
Manufacturer
Company Size
-
Primary Region
Asia-Pacific
Annual Sales
-
Funding Stage
Early-Stage VC
Funding Total
-
Certifications & Memberships
